High PriorityID: 8821
2021 Ford F-150 XLT
Customer: Alice Bowman • Waiting in Lobby
visibility
Current Progress
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Inspection
check
Disassembly
settings
Valve Work
handyman
Reassembly
verified
Final QC
Reported Issue
Loud knocking sound from engine bay when idling
“Customer states the noise started two days ago after a long haul. Occurs primarily at stoplights. Check engine light is flashing intermittently.”
VIN1FTEW1CP5MFA
Mileage42,891 mi
Engine3.5L V6 EcoBoost
Est. Time4.5 Hrs
Recent Service History
View Full RecordDate | Service | Tech |
|---|---|---|
| Oct 12 | Oil Change & Filter | Mike R. |
| Aug 04 | Tire Rotation | Sarah L. |
Technicians
4search
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Mike R.
Available Now
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Current Load0%
Engine SpecialistFord Cert.
Sarah L.
Busy (15m left)
check
Current Load85%
BrakesSuspension
check
James T.
Available
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Current Load10%
General
Dave K.
Off Shift
Current Load0%
Assignment TimeToday, 2:30 PM
Est. CompletionTomorrow, 10:00 AM
Service DefaultStandard Rate